Privacy Policy

Your Identity Is Confidential

Any personal information you provide — including your name, address, phone number, or email — is used solely to fulfill your service request and communicate with you about it.

We will never sell, rent, or trade your personal information to any third party.

We Respect Your Data

We do not share your information with advertisers, data brokers, or corporate entities of any kind. Your data is not used for marketing profiling, behavioral tracking, or any purpose unrelated to the service you requested.

Information submitted through our contact or repair request forms is received only by Sum Computing staff and is used exclusively to respond to your inquiry.

No Third-Party Advertising

We do not use third-party advertising networks, tracking pixels, or analytics services that profile individual users. This website does not serve targeted ads.

Any analytics tools used are for understanding general site performance only — not for identifying or tracking individual visitors.

Device & File Confidentiality

When you bring a device in for repair, we access only what is necessary to diagnose and fix the problem. We do not browse or store personal files, photos, messages, or any other content on your device.

If a repair requires us to access system files or perform a data transfer, we will discuss that with you first and proceed only with your consent.

Data Retention

We retain service request records (name, contact info, device details) for a reasonable period to support warranty and follow-up inquiries. If you'd like your information removed from our records, contact us at support@sumcomputing.com and we'll honor that request promptly.

Questions or Concerns

If you have any questions about this policy or how your information is handled, please reach out directly at support@sumcomputing.com or call (902) 788-1225. We're happy to talk through any concerns.